While the number of business using VoIP phone systems continues to grow steadily, there are still a number of misconceptions about the quality of VoIP. These VoIP “myths” can sometimes prevent or delay businesses from taking advantage of this highly effective and cost saving technology. Since VoIP can reduce recurring phone costs by more than 50 percent, it’s important to know the facts.
Below we address 5 common myths associated with VoIP. If you have additional questions don’t hesitate to post them on our blog below and we’ll answer them for you. Or give us a call and we’ll be happy to provide you with any information you need.
1. Poor Sound Quality
A common misconception is that VoIP sound quality is not as good as that of standard phone systems. This is simply not true! A modern, quality VoIP phone system uses state of the art technology and software to assure high quality sound. With VoIP your phone conversations will sound just as good, if not better, than using a standard phone.
2. Unreliable Service
VoIP has gotten a bad reputation for dropping connections. However, with current VoIP technology this is no longer a cause of concern. In fact even in the event of a power outage you can set your VoIP system to redirect calls to another phone, such as a cell phone, so you won’t miss any important phone calls.
3. Complicated to Install
Another myth is that VoIP systems are complicated to install. VoIP systems are no more complex to install than standard business systems and many VoIP solutions have the flexibility to convert your existing system to VoIP by just adding a few pieces of equipment. VoIP can also use your existing internet provider and connections making installation quick and simple.
4. VoIP is not Secure
VoIP providers take the necessary precautions to ensure that data transmitted through their phone systems is protected and secure. Firewalls and other security technologies track the network to distinguish between legitimate and illegitimate connections and block anything that shouldn’t get through. These measures are constantly updated centrally so you can be confident your phone system is secure.
5. You cannot dial 9-1-1 with VoIP
There is a widespread myth that you cannot make emergency calls with a VoIP phone because the phone system is not associated with a specific address. The FCC has taken the necessary steps to ensure that VoIP systems are able to make emergency calls. A VoIP phone systems area code must remain consistent with the location of a business. Therefore, you can rest assured that if an emergency event does occur, your 9-1-1 call will go through to the right people.
Don’t let outdated or incorrect information about VoIP prevent you from taking advantage of this technology’s flexibility, advanced standard features, and significant cost savings.
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