Extending a sincere "Thank You" can go a long way. It seems like nowadays few people express appreciation, so a sincere "thanks" can give you a competitive advantage. A Lennox etiquette poll found that nearly 5 out of every 10 people don’t always say thanks. Doing so can go a long way toward building relationships that turn into business opportunities.
There are many different ways to say thanks. Below are 4 different methods that you can use to help extend your appreciation.
1. Send a Handwritten Note
Think about the last time you received a thank you card. This friendly gesture that used to be rather commonplace doesn’t seem to happen as much anymore. Thank you notes are simple and quick, yet tend to get noticed. Your cards don’t have to be fancy and the message can be simple, just make sure it is handwritten and sincere.
2. Get Creative With Gifts
Another way to thank customers and get them to remember you is through creative gifts. Depending on your business, you can send a variety of different gifts that have your company logo attached. Don’t be afraid to get creative and have a little fun! Along with a thank you card, a small gift can really pack a memorable punch!
3. Thank your Employees
According to a recent nationwide Maritz poll, 55% of employees say that their bosses thank them seldom, occasionally, or never. Showing you appreciate the work your employees do creates a more loyal staff which increases productivity, employee’s satisfaction, and overall company morale. Buy your employees lunch, have a company sponsored outing, or just simply say “Great Job!” every now and then. Little things go a long way!
4. Thank People that Have Complaints
It’s impossible to always please everyone. Eventually, you are going to come across a customer with a complaint. Research indicates that a majority of people don’t complain, but instead will take their business somewhere else. As a business owner, it is important to thank the people with complaints too. These people want to be acknowledged and made to feel like their issue is being heard, so make sure you respond to them by saying thank you for bringing the issues they have to your attention. Their complaints will allow to better focus on company problems which will help you produce a better product or service.
A sincere thank you goes a long way. Make sure your customers and employees know they are valued an appreciated. Simple gestures like sending thank you cards, small gifts, or just simply saying “thanks” can go a long way. By showing your appreciation, you’ll be on your way to making long lasting business relationships!
What are some ways that your company says “Thanks”? Share them below!
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